BISP 10500 Zero Balance Issue Resolved by Govt

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BISP 10500 Zero Balance Issue Resolved by Govt

The Benazir Income Support Programme (BISP) has recently addressed the persistent issue of zero balance affecting numerous beneficiaries. This significant resolution ensures that qualified recipients can now access their funds without hassle. Here’s an in-depth look into the updates and how they impact beneficiaries.

Key Updates on Benazir Kafaalat Program Installments

Key Updates on Benazir Kafaalat Program Installments

The Benazir Kafaalat program distributes funds in two phases. The first phase has already commenced, and the second phase will begin soon. Installments are currently being disbursed at campsites, but this has led to various issues due to overcrowding and system inefficiencies.

Addressing the Overcrowding Issue

Due to the rush at camp sites:

  • Beneficiaries have faced long waiting times.
  • Extreme heat has caused health issues, including cases of women fainting.
  • There have been demands to shift the disbursement to shops to ensure safety and efficiency.

Resolution of the BISP Zero Balance Issue

The government of Pakistan has taken action to resolve the zero balance error reported on the 8171 web portal. This resolution primarily affects women who participated in the dynamic survey and whose PMT (Poverty Means Test) scores have improved.

PhaseStart DatePMT Score CriteriaEligibility
Phase 1OngoingAbove 32Registered in dynamic survey
Phase 2After May 25Above 32Registered in dynamic survey
Utility SubsidyOngoingUp to 40Registered in dynamic registry, eligible for BISP

Breakdown of the Solution

  • Dynamic Survey Participation: Only women who registered in the dynamic survey and improved their PMT scores are eligible.
  • Phased Inclusion: Women in the first phase have already received their funds. Those in the second phase will receive theirs after May 25.

Eligibility Criteria for Installments and Subsidies

To qualify for the Benazir Kafaalat program and additional subsidies, beneficiaries must meet specific criteria.

Eligibility Details

  • PMT Score: The cut-off score is 32. Women with scores above this are now included.
  • Dynamic Registry: Registration in the dynamic registry is crucial.
  • Utility Store Subsidy: Eligible beneficiaries also qualify for utility store subsidies with a pre-amity score limit of 40.

What is the BISP 10500 Zero Balance Issue?

The zero balance issue refers to the error where beneficiaries saw a zero balance on their accounts, preventing them from accessing their funds.

When will the BISP second phase beneficiaries receive their funds?

Beneficiaries in the second phase will start receiving their funds after May 25.

How does the PMT score affect eligibility?

The PMT score determines eligibility for the program. A score above 32 qualifies a beneficiary for the Benazir Kafaalat program and related subsidies.

Benefits for Eligible Beneficiaries

Eligible women not only receive the BISP installments but also qualify for additional benefits such as utility store subsidies. This holistic approach aims to provide comprehensive support to those in need.

Summary of Benefits

  • Installment Amount: Eligible women receive Rs. 10,500.
  • Utility Store Subsidy: Additional financial support for essential goods.
  • Enhanced Support: Continued assistance through the dynamic registry.


The resolution of the zero balance issue by the government marks a significant step towards improving the efficiency and accessibility of the Benazir Kafaalat program. By addressing the challenges faced by beneficiaries, the government ensures that financial aid reaches those who need it most, with continued support through dynamic registration and enhanced subsidies.

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